Refund Policy

Refund policy

The following guidelines with regard to returns apply :

  • 7 day cooling off period will apply to the Contract at the discretion of U R Energy.
  • After the expiration of the cooling off period (if applicable), deposit paid is not refundable and further cancellation fees and losses may apply if you cancel the Contract.
  • If due to any technical reasons, it is not feasible to install a solar system and to provide the required services to you, U R Energy reserves the right to refund.

Shipping & Delivery statement

  • For standard installation, shipping is included.
  • For wholesale supply of the products, purchaser shall collect the goods from our warehouse.